Privacy Policy

1.1 Fixxed (“Fixxed”) is committed to ensuring that your privacy is protected. Should Fixxed ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.
1.2 “You” and “your” means the person using or visiting this website.
1.3 In addition to this privacy policy, Fixxed’s website terms and conditions (if any are available from this website) apply to your use of this website. If you are a customer of Fixxed and have ordered products or services, the terms and conditions of trade (available via this website) apply to your order.

What personal information Fixxed collects

1.4 Fixxed may collect the following personal information about you when you register on the website or order a product or service:
(a) your full name;
(b) the country in which you purchased the product or service;
(c) your contact information including physical address, telephone and mobile numbers and email address;
(d) the date you purchased a product or service;
(e) the transaction number for your order; and
(f) your method of payment and payment details – but Fixxed will not retain your credit card number information.

1.5 Fixxed may collect the following personal information about you when you use this website for any other purpose:
(a) the internet protocol address of your computer when connected to the internet;
(b) the domain name from which you are accessing the internet;
(c) the operating system and the browser your computer uses;
(d) any search engine you are using;
(e) the date and time you are visiting this website;
(f) the length of time spent on pages on the website;
(g) geographic location from which you are accessing the website;
(h) language of your web browser;
(i) the traffic source (such the link which redirected you to the website and keywords used in searches on search engines which redirected you to the website);
(j) the Uniform Resource Locators of the pages you visit on this website; and
(k) your email address, if you provide it.

What Fixxed does with the information it collects

1.6 Fixxed requires this information to understand your needs and provide you with a better service, and in particular to:
(a) process your order and deliver a product or any device for repair;
(b) measure the number of visitors to different parts of this website;
(c) maintain Fixxed’s internal records;
(d) improve Fixxed’s products and services;
(e) promote and sell Fixxed’s products and services to you and other customers; and
(f) render invoices, debt collection and any related purpose.

1.7 Fixxed will not sell or lease your personal information to third parties unless Fixxed has your permission or is required by law to do so. Fixxed may disclose information to relevant law enforcement authorities if it is obliged to do so.


1.8 This website places a cookie on the hard drive of your computer when you use this website. A cookie is a small file which helps analyse web traffic or lets you know when you visit a particular site. Cookies allow Fixxed to track and tailor the website to your interests and allows web applications to respond to you as an individual. In addition, cookies help Fixxed provide you with a better website, by enabling Fixxed to monitor which pages you find useful and which you do not. A cookie in no way gives Fixxed access to your computer or any information about you, other than the data you choose to share with Fixxed. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

1.9 Fixxed is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure of your information, Fixxed has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information Fixxed collects from you. Fixxed has also ensured that third parties to whom Fixxed discloses personal information also have in place suitable procedures to safeguard and secure the personal information Fixxed discloses to the third party.

Controlling your personal information

1.10 You may request details of personal information which Fixxed holds about you. If you would like a copy of the information held about you please email Fixxed at the following email address

1.11 If you believe that any information Fixxed is holding about you is incorrect or incomplete, please email Fixxed as soon as possible, at Fixxed will promptly update any information found to be incorrect.

Update of policy

1.12 Fixxed may change this policy at any time and post an updated version of the policy on this website. Any change to this policy will apply from the date the change is posted on this website.